How often do they use the library:

What resources do you use from off-campus:

Use a mobile device for research?

In general how satisfied are you:

How often do you:

How satisfied are you with each of the following:

What's important to you:

• Visit classes to review the great things you do and what access is available to students.
• The excellent staff
• The ability to print.
• A friendly face and lots of good books.
• the staff
• Amy, Michael, Sharon, Cheryl and chocolate milk
• The people who oversee the workings of all library departments (seriously!!) You get smiles, quips, and answers to questions that just have to be answered!
• Thing? I think it's the people that work in the Library that are most important. They are consistently helpful, friendly, and always have the answers. What more could one ask for?
• I love the friendly people who work in the library.
• the computers
• Friendly staff
• Lots of computers with all the programs I need for my classes.
• computers
• Great working computers, friendly staff.
• service
• computer
• The ability to browse through REAL books.
• The Time of operation
• great reference material (electronic or book source)
• Access to databases and a range of periodicals.
• Databases and expertise of staff.
• The availability of all the resources and staff.
• The Mac computers
• A quiet place to go and do my work!
• further instruction
• The library staff is wonderful and they treat everyone wonderful.
• Book selection, movie selection, and EBSCO.
• Staff
• The fact their are tutors who are always ready to help.
• An engaging staff whic is being depleted because of budget cuts and over working by the current establishment....Please let the library staff be so that students are not suffering....
• The single most valuable thing that the QV library has to offer is how accessible everything is. Its not hard to find nor does anyone make it complicated for you when you ask a question.
• the access to a library, the friendly staff to offer guidance or advice or expertise, the means to conduct or do my school work ie computer type print a paper
• library instruction by friendly librarians
• Computers and Organization
• Books! And the online databases as well.
• its space is condisive to getting work done.
• a place to discover new 'worlds'...incredible'staff'...a safe place...sanctuary...laughter
• Internet connection. Without it, the availability of information would bomb.
• Books... That is what a library is for after all.
• The environment, it is a very relaxed environment unlike any I have seen before, it's a shame I can't really spend as much time in there any more.
• They have an excellent selection of resources. The collection appear small, but I have always been able to find materials which meet my needs.
• good staff.
• I think the most valuable thing that the QVCC library has to offer is the ability to print, and the many computers; especialy the Macs. I alos like the amount of space that the library offers for table space. I also like the warm atmosphere with all the plants and decorations such as lava lamps.
• A nice quiet place to come and study.
• I love being able to work on the Apple computers.
• computers.
• The helpfulness of the librarians when being taught how to cite internet sources or use library databases
• The internet. The online databases for research is very helpful.
• Access to books and a goldmine of information.
• A wealth of information for conducting research papers
• Lots of digital resources.
• Caring staff.
• employees that understand how the systems work and understand the classes that the students are taking
• awesome librarians!
• online access from home
• The great staff!!!!
• Sanctuary! It's a well stocked place run by delightful people and furnished quite comfortably. What more could a student need?
• good atmosphere wonderfully helpful and nice librarians nice place to hang out (sorry. that was three, wasn't it? I guess I can't count)
• resources and online databases
• The computers and the sitting areas.
• Helpful staff
• Excellent people working there, they help with everything, no excuse not to find what we need
• the help I get when I ask
• Computer usage and internet
• The books. It is pleasant to learn in this way rather than staring at a computer screen.
• Computers for my school work
• The staff and the enormous amount of information at our fingertips!
• The friendly staff
• Helpful knowledgeable staff
• the resorces used fro resurch
• Computers and resources to complete assignments in my extra time.
• Computers and librarian help with writing papers
• Internet access and services
• Competent, friendly, and helpful librarians!
• A paycheck?
• The staff who are always willing to help.
• Resources and friendly attitudes.
• QVCC Library Staff
• Inter library loan books and interesting conversations
• The QVCC Library is like a security blanket...I don't need it all the time, but I rest easier knowing that it's right there ready and waiting for me.
• You didn't ask above about checking out DVDs or movies. I find the Library media collection to be very good. I can find classic films and recent Oscar nominees and a whole lot in between.
• The fresh, always smiling, always helpful people in the library. They know almost everything about the college, and it is easy for students and faculty to get help.
• help with almost anything
• Top Quality People who work there.
• Helpfulness of staff.
• Books and periodicals
• Assistance to students.
• Friendly atmosphere.
• When in need ask the library staff. They are very helpful.

What's hard about doing research:

• Finding the time to actually do it
• Needing online journals and magazines, I do not always find what I need on those resources.
• No worries here.
• finding a topic
• Citing more online sources with no authors and really long domain names
• NA
• Due to my own ignorance, navigating the computer.
• avalibility of computers when classroom is being used
• N/A
• Not sure, I've only done one research paper and had a lot of help in the library while doing it.
• the noise level and to many people bother you
• My fellow middle college students.
• remembering passwords
• some people are loud
• The limited number of books at the Willimantic campus.
• Finding the right sources.
• I have rarely had occasion to do research, but when I have it has been fairly easy to find what I need.
• Nothing comes to mind.
• being surrounded by friends and not being able to focus.
• Nothing
• None
• Finding the right articles
• N/a
• Finding the exact type of article.
• Small space
• What sources I should you use and why? What sources would give my paper validity compared to others.
• hmm, i would say not being educated enough on how to use a library or where to start, not because the library is inadequate, but lack of library knowledge on my part
• picking the keywords that will get me the info I need.
• I have a short attention span as it is and the noise level doesnt help much. Library staff especially have loud, penetrating voices. The library is also almost always too warm, its hard to stay awake while doing work
• Focusing, but that's a personal problem, not the library's.
• Getting off my butt and doing it.
• Doing it.
• Understanding where to find books within the stacks. I'm not sure what system the library uses to organize books, but I was not readily able to interpret it.
• finding resources and citing them.
• Limited print outs, no color printing, high noise level.
• Finding motivation to do it.
• Distractions.
• noise level.
• Finding information that is useful
• getting credible sources that you can understand
• Weeding through all the stuff I don't need.
• Work Cited
• Finding content for more obscure issues.
• Time to research it.
• trying not to get distracted by other people around me. I prefer to resarch in solotude
• Being distracted by all that Red Sox stuff . . .
• The database searches have changed and I cannot find newspaper and magazine articles anymore. Clearly I need to stop in for a consultation because the current format is too frustrating to me.
• Being distracted by all the Red Sox stuff in Sharon's office. Why can't we have an equal opportunity library??
• The odd occasion when the only available computers are Macs. But that's only because I find Macs insufferable to work with.
• not getting distracted by facebook ;)
• the library can be noisy
• The noisy people. I get distracted and can't concentrate.
• Finding the right database that has the full text article you need
• nothing
• finding my research online or in books
• It's hard to focus sometimes with all the people in the library
• Finding the articles
• Trying to put it all together.
• Not quiet enough
• Some students make the work place to noisy
• Sometimes it can be loud, but depends on the day and time of the semester.
• finding a time when the library isn't packed
• finding books
• The constantly changing topics.
• So many databases.
• -
• N/A
• Only my own motivation, about whichthere is little the library can do, I'm afraid.
• finding which sources i like best
• Keeping up with the technology improvements / resources that are new.
• Limited access to print resources (not something I expect to be solved).
• noise
• n/a
• Finding time.
• N/A

Your comments:

"Some fresh paint, improve the HVAC, maybe some mood lighting." (What kind of mood were you looking for?)

"I'm not sure. I like it the way it is." (Thank you.)

"No improvement necessary" (Thanks again.)

"More current (popular) literature " (We have been adding tp this collection. Check the New Books tab on the Online catalog. Anything you'd like to suggest?)

"More copies of killing us softly :)" (Just ordered another.)

"Expand hours of operation." (We'd need more staff which would mean more money . . .)

"Put up quiet signs" (We have posted Quiet Study Area signs for the back area of the library. For the front of the library that's always going to be noisier.)

"Be open on Saturday for a few hours." (This would definetly take more staff and more money.)

"More computers, more space to sit, more quiet areas, more librarians, more books, more dvds, more of everything. And fix the AC in the classroom area, it's always too hot!" (Good news! The library will be exapnding during the construction project about to begin. Bad news: they won't start on the library intil next summer.)

"Just let them do their job" (We've been trying to get them to do their jobs for years.)

"Do you do kindle library loans? I would love to see that." (The Library currently has almost 90,000 eBooks which can be downloaded to various eBook readers. We haven't yet tested a Kindle Fire to know for sure.)

"A puppy?" (What's better than a puppy? A pile of puppies!)

"Dunkin donuts" (We'd settle for the coffee bar (and maybe a balcony).)

"Open earlier in the morning" (Although we officially open at 9:00 we are usually open at 8:30.)

" I have to think about that, maybe, hum, not sure." (Get back to us.)

"NA" (Sha-Na-Na?)

"Haven't and suggestions. It is pretty fine-tuned. " (Like a fine Italian racing car.)

"Open 1 hour earlyer because a lot of students need to print things before class and do not have axcess to a computer that can use a usb device. Plus there are a lot of students that wait for an hour just to use a computer." (We are shooting for a half hour before classes now which is about all current staffing allows. Remember the computer lab also opens at 8:30 for printing.)

"N/A" (Sha-N/a-N/a?)

"Everything is really good for me." (OK then.)

"Computers in the quiet study area" (We've thought about it but came to the conclusion that having computers back there would encourage more noise which we wanted to avoid back there.)

"N/A" (Again with the Sha-N/a-N/a?)

"Nothing really" (OK.)

"Put more computers" (Put them where? When we complete the library addition there will be an expanded classroom area in the new space.)

"Provide quiet spaces." (You are aware of the quiet space in the back of the library? It's usually not that crowded.)

"Make it bigger." (We will. Stay tuned.)

"Offer more contemporary fiction." (We've been adding quite a bit of contemporary fiction for a while now. Check the new books display just inside the door of the library.)

"Again, nothing comes to mind. I have found the library to be an invaluable asset to my students, partly because of its resources but mainly because of its staff. " (Thanks.)

"Have more Mac computers" (Don't really have any place to put more Mac computers at the moment.)

"Get more leisurely reading books as well as 'literature' books." (Any suggestions of leisure reading?)

"Space" (The final frontier.)

"Nothing" (Nothing?)

"Give me a job working with the library staff." (Would we have to pay you?)

"Open bar" (I like the way you think.)

"Perhaps have more office supplies so that students who are working on projects and papers can have them to use; staplers, paper clips, ect...." (More than the staples, paper, sciccors, glue, markers, pens & pencils, paper clips, envelopes and colored pencils or markers we already provide? Not that we mind of course . . .)

"Find a way to bring a more selection of books to the Willimantic center." (There have been plans in the works for some time to at least increase the size of the library in Willimantic. We will expand the collection some at that time.)

" I really cant think of anything, i am just so fortunate to have a library, computer, or means to do my school work, thankyou to everyone who makes it possible!!!" (Thank you. We wouldn't have a library without patrons.)

"More fiction books." (We've been trying. Check the New Books tab in the online catalog once in a while for a list.)

"Have more science resources in the data bases" (Although there are significant scientific resources in our current databases we are aware that some sections of science need beefing up. We've been on the lookout for something appropriate.)

" ...the new addition...if and when" (If and when really.)

"Hmm, I can't think of anything. You guys keep this place ship-shape!" (Ahoy matie!)

"Pets. Library mascot cat." (This would be a lonely kitty from Friday afternoon till Monday morning.)

"I said this last year and I'll say it again. Library pet." (Not to sya anything of the litter box.)

"You might consider posting resources to help interpret the book organization system. If these already exist, perhaps consider making them more visible." (Do you mean guides explaining the Library of Congress call number system (there are a few of these around the library and on our website) or do you mean a floor map of the library itself?)

"I can't think of anything." (What is the sound of one hand clapping?)

"I would like to see newer technology (Nooks, Kindles, Web Cams, Headsets, CPU Programs) in the library as well as more study rooms, lower noise level, available headsets, and more classes on using Microsoft office programs. It would be nice to have more up-to-date books, but I think the newer technology takes priority. As for the Bonus question, I like to read, but I prefer to do it on a Nook, or Kindle." (We do have some Kindles, a couple of iPads, several webcams and various other technologies but unfortunetly not for general loan. We use them to be able to learn hoe to help you with these devices.)

"Nothing, the library is great." (Thanks.)

"Get more Apple computers." (Where would we put them.)

"Open at 8 am." (Perhaps when the Middle College eventually hire a school librarian.)

"Nothing." (NaDa?)

"Add more computers" (There's not really much space for new computers until the addition to the library is completed.)

"Carry more books." (I guess that would be good exercise.)

"I have no idea." (Again, the sound of one hand clapping.)

"Not much to my knowledge, however ask Amy." (What should we ask her?)

"Update the computer stations whose computers are running too slow" (We've just received a number of new PCs to be replacing the oldest machines in the library classroom. It sould make a difference.)

"More space for books or maybe place some shelves in non-book areas. I love the display at the entrance for new books and it would be bangin to have some other interesting shelves scattered throughout the place. Maybe a critical thinking book display, and maybe a paper list of new acquisitions that people can check on the wall. Also some Yankee memorabilia would be a nice counterpoint to the Red Sox propaganda . . ." (More space for book displays? Perhaps when we expand. Yankee memorabilia? I wouldn't hold your breath.)

"Can't" (Can. In fact Can-can!)

"More room and a coffee bar. (Have you looked into having a local Dunkin Donuts open a small satellite "shop" where part of the proceeds go to a library fund?) " (More room we're getting. A coffee bar we'd like but we also wanted a balcony . . .)

"Not much really . . . Except there are a few computer mice that stick/are incredibly, painfully slow." (We have just received some new, faster PCs. We'll get them in just as soon as we get some display adapters.)

"hmmm . . . Open more hours!! I would love it if the library opened at 7am, not 9am when all my classes start." (With the staff we have currently we try to make 8:30 every morning. It's unlikly we'll ever get to 7:00 without more staff.)

"add more computers" (Adding.)

"Have the louder people go somewhere else and do their work." (We do what we can but we will never be a quiet library. We believe too much in dialog, group study and student interaction to ever quiet it down too much. We do try to keep the quiet study area as quiet as possible however.)

"I think it's effective as is." (Thanks.)

"More hours" (25?)

"Facebook or other social network restrictions." (We've tried very hard not to restrict our users access to information although we do reserve the right to ask a patron to give up a seat, if necessary, for a student with an academic need.)

"Is it possible to find a computer lab to use to explain the computer usage and Blackboard systems and the online library to students, so part of the library isn't blocked off and students kicked off of computers on some days?" (Actually, the library classroom area was developed specifically to teach library instruction classes - not Blackboard or general computer usage. As such you will be ocassionaly asked to find another computer.)

"Make it more appealing to the eye. There are some tacky objects in there . . ." (Ouch! Ihope you're not refering to the art work, or the Lava lamps, or the USB missle launcher, or the red velvet Buddha, or the beach umbrellas, or the . . .)

"Update and increase the articles in the database." (Databases. There are thousands of them in there, updated daily, although there may be embargos on just how recent an article might be. Are you suggesting we should have some new databases covering new areas of study?)

"Not a thing. It's great!" (Thanks. So are you.)

"Install more power outlets near tables" (Not so easy to do with concrete floors and steel columns, We have asked for some floor outlets in the new addition.)

"I don't know" (We're here to help you know.)

"Possibly put a few computers in the silent study room for the days I forget mine and wish to work in a quiet environment." (Computers in the quiet study area would make it harder to keep that area quiet. That's a problem.)

"Organize class specific study sessions,maybe announce them on the website. also possibly have group discussions on specific topics to get the younger groups more interested in things such as politics etc." (Not a bad idea although class specific study sessions would best be organized by faculty. In conjunction with faculty we have, and will continue to, offer book circles where a group commits to reading and discussing a particular book. This semester the book was "The Immortal Life of Henrietta Lacks".)

"More books in the library" ("Mo Books" - maybe we should get that in latin?)

"I'm a "satisfied customer." The library has to work within a budget; that limits its holdings. But I've been able to get what I've needed through inter-library loan. Perhaps the library could encourage reading for pleasure by making a more prominant display of recent releases. The library has a fine DVD selection. I don't use it, however, because of the three-day loan policy. If that were extended to a full week, I would love to take movies out! (I am an adjunct faculty member; usually I come to campus just once a week.) It seems to me that the friendly and informal atmosphere of the library suits the ethos of QVCC perfectly. I like it just fine! " (Thanks for the satisfaction. As far as the loan period for DVDs go did you know that you can renew a DVD? From home? Automatically? That would pretty much get you a week.)